SHIPPING & DELIVERY TIME
DO YOU SHIP WORLDWIDE? WHAT IS THE SHIPPING FEE?
Yes. We provide shipping to over 200 countries around the world. However, there is some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
– $70 and up: Free shipping
– $0.00 – $69.99: 4.99 USD to US and 6.99 USD to others.
HOW LONG DOES SHIPPING TAKE?
Shipping time varies by location. These are our estimates:
|Destination||Processing time||Estimated Shipping time|
|United States||3 – 5 business days||5 – 20 business days|
|Worldwide||3 – 5 business days||15 – 20 business days|
- In peak season, Shipping time and processing time might be delayed 7-10 business days.
- There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; delivery issue is the responsibility of the shipping company.
WHERE ARE MY ITEMS COMING FROM?
We have multiple factories in Vietnam, China and United States. Please read the decsription of the product carefully to know the shipping time.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
Please keep this in mind when receiving deliveries.
WHICH SIZE I SHOULD ORDER?
Please read the size chart of each product carefully in the product size chart.
HOW CAN I MODIFY MY ORDER?
We only allow order modification within 24 hour since payment.
CUSTOM DUTIES, TAX AND CHARGES
Custom Duties, Tax and charges are not included in our price. This is a shopper’s responsibility as each country has different Custom Duties and Laws of Taxation.
HOW CAN I TRACK MY ORDER?
We provide tracking numbers for all orders. You can track your order in our tracking portal here
In the rare situation, it may take up to 7-10 business days after your order has shipped for your tracking information to become available online (it might take longer depending on how fast the postal services are processing shipments). Sometimes the tracking code is also unavailable if the package is travelling through sorting centers. Please be patient as you have our 50 day+ buyer protection program here
REFUND/ RETURN/REPLACMENT POLICY: please refer it here